How to cancel Swipey AI, request a refund or delete your profile

Cancel Swipey AI Premium step by step

1. Open your profile and go to Settings, then Subscription
2. Tap Current Plan to see the plan and renewal date
3. Choose to cancel
4. Decline or accept any offered alternative (discount or pause)
5. Confirm; Premium stays active until the billing period ends

Source: Swipey AI help page.

The offer in step 4 may be a discount or a pause. Take it only if it changes your mind; otherwise decline and confirm. Cancel at least a day before your renewal date, which Current Plan shows. Swipey is a web app, so this works the same from a phone browser.

Check Current Plan again afterwards: it should show that Premium ends on your renewal date rather than renewing. Screenshot that screen. Swipey's statement name is not published, so the screenshot and your receipt emails are your record if a later charge appears. Follow the official cancel guide if the menus have moved.

Can you get a Swipey AI refund?

Section 10.4 of the terms says all purchases are "final and non-refundable under any circumstances", except where the law requires. The help centre adds that support reviews some cases one by one:

• Accidental purchases
• Duplicate charges
• Unused subscriptions

There is no promise of approval, so ask quickly and include the date, amount and what went wrong, by email to hello@swipey.ai. Do not file a chargeback on a charge you did authorize: the help centre says that may suspend your account. Our guide to cancelling AI girlfriend subscriptions compares refund rules across apps.

What happens to your Hearts, gallery and Custom AI

After Premium ends, Swipey keeps your Hearts, gallery and levels. Bought Hearts do not expire while the account is active. The one loss is your Custom AI: its chat locks 7 days after Premium expires, so finish anything you care about before then.

Deleting your Swipey profile

Cancel Premium first, then go to Profile, Settings, the Profile tab and Delete Profile, and confirm. Swipey says this removes your profile, chats, media, custom companions, memories and personal data. You can also email hello@swipey.ai from your account email.

The privacy policy still keeps personal information for up to 6 years after you stop being a user. See is Swipey AI safe for the full privacy picture.

If you paid through Apple or Google

Swipey has no App Store or Google Play app, so every plan is bought on swipey.ai by card or crypto and cancelled there. Removing the home-screen shortcut does not cancel anything. Crypto payments cannot be reversed by a bank, so the refund route is support only.

If a charge looks unfamiliar

Swipey bills under a neutral company name, never "Swipey AI", and does not publish the name. If a charge puzzles you, search your email for a Swipey receipt, whose wording is also kept neutral, and check the amount against the plan table on Swipey AI pricing. Then contact hello@swipey.ai. If you are leaving, see the Swipey AI alternatives.