Is Kupid AI safe and legit? What its terms and policy say

Yes, Kupid AI is safe to use in the basic sense: it is run by SNB Technologies LTD, a registered company in Nicosia, Cyprus, and it says it does not train public models on your chats. The risks are elsewhere: charges show as "Kupid AI" on your statement, all sales are final, and its privacy policy keeps data for about 6 years after you close the account.

By AI Girlfriends Guide editorial team Updated September 29, 2026 How we rank

Who runs Kupid AI

The footer and terms name SNB Technologies LTD, Kypranoros 13, EVI Building, Nicosia 1061, Cyprus, company number 447805. Cyprus law governs the terms. Here are the facts from its terms, privacy policy and checkout, checked on 29 September 2026:

Kupid AI safety and privacy facts, from its own terms and privacy policy
Company	SNB Technologies LTD, Cyprus
Shows on your statement	Kupid AI
Discreet billing	Checkout note: "To protect your privacy, this charge will show on your statement as 'Kupid AI'". The subscriptions page shows Discreet and Private billing badges, and the verify screen says "No adult transaction in bank statement".
Payment methods	credit/debit card, crypto (Bitcoin, Ether and others), PayPal, Patreon
Age check	Terms require users to be 18+ (or the local legal age). Registration asks for date of birth and submitting a payment confirms you are 18 or older. No ID or face check is described.
Delete your account	Profile > Delete Account ("permanently delete this account and all of its data"). The cancel flow also offers "Cancel and delete my data". Deleting the account does not cancel a Patreon subscription.
Data kept after deletion	Privacy policy: data is usually kept for 6 years after the account is closed. The cancel screen says custom characters, created images, received voice messages and premium chat history are deleted 30 days after cancelling.
Chats used for training	Create AI Girlfriend FAQ: "we don't train public models on your chats". Homepage FAQ says chats are anonymised before they reach the AI.
Data sharing	Privacy policy: shared with service providers, professional advisers, authorities where required, and employees; not sold or transferred to third parties without consent; aggregate usage data may be shared with partners.
Refunds	All sales are final, with no refunds for any reason

Kupid gives several contact points: support@kupid.ai for help, complaints@kupid.ai for complaints (the terms promise a resolution within 7 business days), and community help on Discord and Telegram.

Billing and what shows on your statement

Kupid is open about this: checkout says "this charge will show on your statement as 'Kupid AI'". There is no adult wording, and the verify screen says there is "no adult transaction in bank statement", but the app's name is visible. If that matters, pay another way.

It takes cards, crypto (Bitcoin, Ether and others), PayPal and Patreon. PayPal and Patreon subscriptions are managed on those sites, not in Kupid. Compare other apps on our discreet billing page, or see apps that take PayPal and apps that take crypto.

Privacy and chat data

Kupid's AI girlfriend FAQ says "we don't train public models on your chats", and the homepage FAQ says chats are anonymized before they reach the AI. The privacy policy says data is shared with service providers, advisers, authorities where required and employees, is not sold, and that aggregate usage data may go to partners.

Its sources do not all agree. The homepage FAQ says staff do not access chat data, while the terms describe automated moderation with manual review of flagged content. So assume a person can read a chat that gets flagged. The privacy policy also carries a revision date of 02/05/2023, which is old for a product that has changed a lot since.

Retention is long: the policy says data is usually kept for 6 years after the account is closed. See our guide on whether AI girlfriend apps read your chats.

Deleting your Kupid AI account

Go to your Profile and choose Delete Account, which says it will "permanently delete this account and all of its data". The cancel flow also has a "Cancel and delete my data" option. The cancel screen says custom characters, created images, voice messages and premium chat history are deleted 30 days after you cancel.

That 30-day promise and the privacy policy's 6-year retention sit uneasily together; the policy likely covers account and billing records. One more catch: deleting the account does not cancel a Patreon subscription, so stop that on Patreon first. Our account deletion guide has a checklist.

Age checks and content rules

The terms require users to be 18 or older, or the legal age where they live. Registration asks for your date of birth, and paying confirms you are an adult. Kupid describes no ID or face check, so its age gate is lighter than apps that use a verification provider; see our age verification guide.

Adult content is allowed for adults. The terms ban illegal use, using the app to offend others, infringing intellectual property and bypassing security or usage limits. Automated moderation flags content for manual review and can lead to suspension. People who appear in content can ask for its removal at appeals@kupid.ai.

Reported problems and lookalike apps

None of the Kupid sources we checked for this page report a data breach or security incident. Our page on AI girlfriend data breaches tracks the incidents reported across the market.

Kupid has no official App Store or Google Play app. Its FAQ says it runs in the browser, with an optional web app that adds push notifications and offline access. Neither store lists an app from SNB Technologies, so any store app using the Kupid name is not official.

How to use Kupid AI safely

Start on the free tier; it needs no card.
If "Kupid AI" on a statement is a problem, pay by crypto.
Cancel trials early, because every sale is final.
Keep identifying details out of chats that could be flagged and reviewed.
Cancel Patreon billing separately before deleting the account.

For the product verdict, see our Kupid AI review.

Frequently asked questions

Is Kupid AI legit?

Yes. It is run by SNB Technologies LTD, registered in Nicosia, Cyprus, under number 447805, and it publishes its plan limits, terms and privacy policy. It is a working app with free and paid tiers.

Is Kupid AI a scam?

No, but its money terms are strict. All sales are final, the free trial turns into a paid plan unless you cancel, and the pricing page runs countdown discounts. Read the plan and cancel date before paying.

What does Kupid AI show on a bank statement?

"Kupid AI", according to its checkout. There is no adult wording, but the name is visible, so pay by crypto if you need more privacy.

Does Kupid AI read your chats?

Its FAQ says staff do not access chat data and chats are anonymized before reaching the AI. The terms also describe manual review of content flagged by automated moderation, so a flagged chat can be read by a person.

Does Kupid AI train on your chats?

Kupid says "we don't train public models on your chats". Its privacy policy does not give more detail on model training.